Today’s Question: I am getting a “Scratch Disk getting full” message when starting Photoshop. What do I need to do to fix this?
Tim’s Quick Answer: When Photoshop reports that the scratch disks are getting full, I recommend clearing space on the drive so that at least 100GB is available or changing the scratch disk settings in Preferences to exclude any drives that don’t have adequate free space.
More Detail: The term “scratch disk” in Photoshop refers to the use of hard drive storage space to supplement memory (RAM). Ideally, you’ll never get into a situation where Photoshop is using a scratch disk, because it means you don’t have enough memory for the current task. When Photoshop uses a scratch disk performance can be dramatically diminished.
The first step would be to check the settings for scratch disks in Preferences in Photoshop. On the Scratch Disks tab of the Preferences dialog, you’ll find a list of all hard drives currently connected to your computer. You can turn the checkbox for each hard drive on or off to select which can be used as scratch disks.
You must have at least one hard drive selected as a scratch disk, and I recommend using an internal hard drive (so that it is always available) that has at least 100GB of free space. If you have more than one internal hard drive, I recommend using the one that does not have the operating system and applications stored on it, to help improve performance.
You can also select more than one hard drive, including external drives. In general, I recommend selecting only drives that offer very good performance and with at least 100GB available. In this case, for example, it might make sense to disable the drive that doesn’t have much free space, selecting a different drive instead.
If one or more hard drives don’t have at least 100GB available, I recommend clearing off space on those drives. This can involve uninstalling applications you don’t use, deleting temporary or duplicate data, or otherwise removing files you don’t need.
As noted above, you can avoid the use of scratch disks altogether by making sure you have adequate system memory. So, if you’ve been looking for an excuse to upgrade your computer, this might be a good reason to do so.

