Today’s Question: You have recommended Backblaze as a good off-site backup solution, which involves “cloud” storage. Have you now seen evidence causing you to change your thinking about that?
Tim’s Quick Answer: No, not at all. I still highly recommend Backblaze as a cloud-based backup solution. What I don’t recommend is general cloud-based storage for photos, such as Dropbox, Google Drive, Microsoft OneDrive, and others.
More Detail: Today’s question is a follow-up to my answer in the May 7th Ask Tim Grey eNewsletter, where I recommended that photographers should not store photos nor the Lightroom Classic catalog in cloud-based storage. The distinction is cloud backup storage versus cloud storage for actively working with files.
The key issue with cloud-based storage for files you’ll actively work with and update is that there are risks of files not synchronizing properly particularly when you are accessing the same files from more than one computer. For example, I’ve been able to create metadata mismatches in seconds and catalog corruption within minutes by accessing a Lightroom Classic catalog stored in the cloud. I’ve similarly had Word documents on more than one occasion not update properly (or at all) across more than one computer, resulting in data loss.
The reason this type of cloud-based storage can be problematic is that it involves synchronizing files to and from cloud storage, potentially across multiple computers and mobile devices. In theory if you have reliable internet access on all devices the files will remain up to date. However, as noted above, I’ve found that it is far too easy for files to get corrupted or lost if they are accessed from more than one computer.
Cloud backup services such Backblaze are different in that they provide a one-way data transfer. The drives you’ve enabled backup for are monitored, and any new or updated files get copied to the servers. There’s no synchronization happening across multiple computers, so there isn’t the risk of files getting corrupted due to synchronization failures across devices.
Cloud storage in generally is very reliable. And cloud-based backup services offer a convenient way to have an off-site backup of your photos and other important data. But I do not recommend depending on cloud-based storage solutions where your files are synchronized via the cloud to multiple devices when it comes to photos and related data. I also recommend caution when depending on cloud storage for documents that will be modified across more than one computer, as I’ve seen numerous problems with that approach.
Note that the concerns outlined above do not apply to cloud-based photo synchronization services such as iCloud or the synchronization in Lightroom. That’s because these types of services have more of a closed loop where the photos in cloud-storage are treated as the primary data source without the need to synchronize all data to other devices.

